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Question1: Which two Avaya CallPilot Manager configurations are valid? (Choose two.)
Question2: A field mutineer working on an Avaya CallPilot system at a customer site needs to uninstall Performs Enhancement Packages (PEPs) on the Avaya CallPilot server. How would the field engineer view all installed PEPs and remove a specific PEP?
Question3: A customer is upgrading to Avaya CallPilot RIs. 5.0. The current keycode authorizes 500 Speech.Activated Messaging seals but the customer is currently only using 100 seats. With the upgrade and a new Avaya CallPilot RIs. 5.0 keycode, which two options does the customer have for the unused Speech Activated Messaging seats? (Choose two.)
Question4: A company has recently decided to implement their speech activated messaging. They purchased a keycode for four speech activated messaging channels on their existing system. How many Multimedia Processing Units (MPUs) must be available to enable all four channels?
Question5: A company has decided to install an Avaya CallPilot 1005 server at their new office location to deliver multimedia messaging functionality to their employees. They will be using Fax and Desktop Messaging applications. A technician has been tasked with installing the new Avaya CallPilot server. What should the Automatic updates settings be set to?
Question6: A technician has a SCSI tape device that was used with a 201i Avaya CallPilot server, and wants to use this tape device for tape backup with a 202i Avaya Call Pilot server. Which action is necessary to full connect the SCSI tape driver to the 202i?
Question7: A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a Communication.Serverl00E RIs. 6.0. The system has boon running for over a year without any problems. They are now experiencing intermittent "Dead" channels on the Avaya CallPilot system. Which Avaya CallPilot tool can be used to lest the DSPs on the Avaya CallPilot?
Question8: When installing an Avaya CallPilot RIs. 5.0 system using a 600r server and a Communication Server (CS)1000 system, the customer has decided not to leave the Tandberg SLR 75 external tape drive connected to the SCSI connector on the rear panel of the server. Which action must be taken to ensure successful installation and operation of the Avaya CallPilot server in this configuration?
Question9: A customer who uses Microsoft Outlook as their Email application is installing Avaya CallPilot RIs. 5.0 Desktop Messaging. Which message delivery options, provided by the "Deliver-to" feature, controls where new Avaya CallPilot messages are viewed in the Microsoft Outlook user interface?
Question10: A customer is using the fax as a major part of their marketing campaign. In an attempt to save time and be more productive, the system administrator wants to view fax messages using My CallPilot. Which additional software is required?
Question11: During the installation of an Avaya CallPilot server that is equipped with RAID, the following message is received: "Adaptor 1 Logical Drive 1 is DEGRADLD". Which two reasons would cause the event to occur?(Choose two.)
Question12: A customer installing Avaya CallPilot RIs. 5.0 has determined that they require access to Avaya CallPilot Application Builder tor several system administrators. Which installation option for Application Builder is correct?
Question13: The Avaya CallPilot server comes pre-loaded with Windows Server 2003 and Avaya CallPilot Manager. A technician has installed a new Avaya CallPilot RIs. 5.0 system and has logged on to the server for the first time to begin server configuration. Which wizard rechecks for platform and software validity, and then, if performing an upgrade or platform migration, upgrades and restores the existing data?
Question14: At a customer site with a Communication Server (CS) 1000 system, a technician is configuring the CS1000 to support the installation of an Avaya CallPilot RIs. 5.0 system. When defining the Avaya CallPilot service in the customer data block in overlay 15, which two options must be enabled?
Question15: Which sequence correctly shows a typical call flow into the Avaya CallPilot voicemail system?
Question16: The Avaya CallPilot 600r servers are standalone systems that interface with the Meridian 1 and Communication Server 1000 PBX switches for multimedia connectivity. Which hardware component is used to complete the physical connection from the MPB96E card in the server and the MGate card installed in the switch?
Question17: A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a Communication Server1000E (CS1000) RIs. 6.0. The system has been running for over a year without any problems. Now Avaya CallPilot is taking very long to answer calls. During the diagnostic testing the Avaya Call Pilot System Monitor shows some of the channels as remote off duty. Which three steps can be followed to diagnose the problem? (Choose three.)
Question18: A customer makes a call from their mobile telephone to Ext A on a PBX. Ext A is call-forwarded to Ext B.There is nobody to answer the call at Ext B, so the call is transferred to the Avaya CallPilot voicemail system. How will Avaya CallPilot treat the message?
Question19: A technician observes the following error on a 1006r."Adapter 1 Channel 1 Target 6: Status of Power Supply #2=0x80: Unknown status, or Status Not Reportable" Which action should be performed?
Question20: During installation of an Avaya CallPilot RIs. 5.0 system, a technician prepares to conned the 600r server to the ELAN Subnet. One end of the CAT5 cable connects to the server ELAN NIC connector at the rear panel of the server. Where is the other end of the cable connected?
Question21: Avaya CallPilot Manager and My CallPilot can be installed on a stand-alone Web server. The customer is evaluating the operating systems of the existing Web servers in their company. Which operating systems ate supported for the stand-alone Web server?
Question22: Avaya CallPilot desktop messaging clients at a company are unable to send messages from the desktop interface. Which messaging protocol must be configured to enable this capability?
Question23: An Avaya CallPilot has been ordered with 36 voice channels, eight fax channels and eight automatic speech recognition channels. How many virtual agents will need to be provisioned to support this system?
Question24: A customer site has a Communication Server (CS) 1000 system and a newly installed Avaya CallPilot RIs.5.0 on a 600r server. A technician is tasked with installing the Avaya CallPilot Reporter application. Avaya CallPilot Reporter is installed as an option when which Avaya CallPilot web application is installed?
Question25: The customer has installed Application Builder on a client PC, but is unable to establish a connection the Avaya CallPilot server. Which two are possible causes of the problem? (Choose two.)
Question26: A company is running Communication Server l000E RIs. 6.0 software with a l005r Avaya CallPilot installed at that headquarters in London. The Avaya CallPilot installation has been completed and the CS1000E has been correctly configured. Which command and overlay is used to confirm that the AML link between the Avaya CallPilot and the CS1000E is fully operational?
Question27: A customer wants to implement My callPilot web messaging but is reluctant to purchase an additional Web server. Where can My CallPilot be installed?
Question28: With Maintenance Diagnostics enabled, which hardware problem does it automatically help identity when system and services are starting? (Choose three.)
Question29: A technician is preparing to set up and install an Avaya CallPilot RIs.5.0 system. Which two rules that apply to grounding requirements? (Choose two.)
Question30: Which software is required before installing Avaya CallPilot Manager on a Stand-alone Web server?
Question31: A technician is installing an Avaya CallPilot RIs. 5.0 system with 32 Voice channels, eight Fax channels, and four automated speech recognition (ASR) channels using an Avaya CallPilot 600r server and a Meridian 1 IP Enabled (IE) Option 61C switch. How many NTRB18CA MGate cards must be installed in the switch to support this configuration?
Question32: An Avaya CallPilot desktop user attempts to compose and address a message to another Avaya CallPilot user. The Avaya CallPilot address book is empty. When the user attempts be download the Avaya CallPilot address book, a dialog box appears staling that 0 entries are found. Which Desktop Messaging configuration slop should be verified to ensure access to the Avaya CallPilot address book for desktop messaging users?
Question33: A technician is upgrading a 2011 to Avaya CallPilot RIs. 5.0. The image installs but the system hangs when booting into Windows 2003. Which two items should be checked? (Choose two.)
Question34: A technician is preparing to set up and install an Avaya CallPilot Rls. 5.0 system. With respect to power considerations, which two rules apply? (Choose two.)
Question35: When configuring the switch to support Avaya CallPilot services, which programming can be performed to provide for uninterrupted call processing in case the link or Avaya CallPilot is disabled?
Question36: An administrator cannot login to Avaya CallPilot Manager from the login web page. A technician has confirmed that the administrator is entering their correct mailbox number and password and that their mailbox is not disabled. What should be checked?
Question37: The Avaya CallPilot server has been connected to a PBX. The server should have several peripheral devices connected to it. These devices must all be connected to the same ground. What are two of these devices? (Choose two.)
Question38: A customer has an Avaya CallPilot 702t server running RIs. 2.02 software and needs to upgrade to RIs.5.0 Since this platform is not supported in Avaya CallPilot RIs. 5.0, a platform migration is required. To which platform(s) can a 702t server be migrated?
Question39: The Avaya CallPilot server has just been configured and is booting into service, and the following pop up appears:"Error: CallPilot is running but is unable to accept calls, since the following call processing services are not fully operational""CallPilot Blue Call Router""AML TSP"What is the likely cause?
Question40: A company has decided to install an Avaya CallPilot RIs. 5.0 system to supply them with multimedia messaging applications at their offices in London. A technician has successfully installed and configured both the Avaya CallPilot and Communication Server1000E systems. Which ICON description is correct?